Before Oasis

What is Oasis?

Oasis is an intimate destination music festival featuring today’s top underground electronic talent.

When and where is Oasis held?

Oasis will be held in Marrakech, Morocco from 11-13 September, 2015. Find more information about the stunning festival site on our Venue page.

How old do you have to be to attend Oasis?

Oasis attendees must be 18 years of age or older at the time of the festival. Proper identification will be required for wristband pick-up and entry.

Why should I attend Oasis?

Why wouldn’t you want to listen to the world’s best underground electronic talent in a warm, exotic location surrounded by friends old and new? It is time to dance somewhere different.

What are the ticket options? How can I purchase tickets?

Tickets to Oasis can be purchased online as 3-day general admission passes that grant entry to the full weekend of Oasis programming. Ticket prices will continue to rise as the festival date approaches, so get in on the action early for your best deal. Get your ticket now!

When and how do I get my wristband(s)?

Once you purchase your ticket, you’ll receive an email confirmation with instructions on how to exchange your electronic ticket for your 3-day wristband once in Marrakech. More information on wristband pick-up locations and hours will become available before the festival.

What is the refund policy?

Refunds and exchanges are not available. Oasis is a rain or shine event and artists are subject to change.

Can I resell my wristband?

You are able to change the name registered to your ticket after purchasing through your Eventbrite account. Since the name on the electronic ticket must match your ID in order to exchange it for your wristband, you’ll receive a new emailed ticket with the updated name and the original ticket will then become invalid.

How do I get to Marrakech?

Marrakech is easily accessible for European travelers, with direct flights from several major airports. The city is served by two Moroccan airports: Marrakech Menara Airport, located a mere 6 kilometres from the city centre, and Casablanca Mohammed V International Airport, located 227 kilometres north of the city. For more information on both airports, as well as how to get from them to Oasis and your hotel of choice, head to our Getting There page.

Are travel packages available?

Hotel packages will become available as an add-on to your festival wristband in April. Each package will grant 2- or 3-night stays at a curated selection of  Marrakech hotels.

Where should I stay?

We recommend staying at one of the hotels that will be included in our hotel packages, as these are where the free festival shuttles will pick-up and drop-off attendees. More information on each of our selected hotels, including amenities and prices, will become available once hotel packages go on sale. Until then, you can check out our Shuttle page for the neighbourhoods the free Oasis shuttle will stop in.

Do I need a Visa to get to Morocco?

If staying in Morocco for less than 90 days, visitors from Algeria, Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, Republic of Congo, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Guinea (Conakry), Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Ivory Coast, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Mali, Malta, Mexico, Monaco, Netherlands, New Zealand, Niger, Norway, Oman, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Tunisia, Turkey, United Arab Emirates, United States of America and Venezuela DO NOT need a visa.

Visitors that wish to stay beyond the allotted 90 days can request permission from the nearest Police Precinct to their place of residence in Morocco. If your country of citizenship is not listed above, head to the Moroccan Consulate website for Visa application instructions.

How can I learn more about Moroccan culture?

Our Morocco page is filled with helpful information for travelling to Marrakech. As the festival approaches, we’ll be adding more features to help you explore the city!

Is Morocco a safe country to travel to for foreigners?

Morocco is a safe holiday destination for travellers, largely because Morocco’s economy is supported by tourism. Reforms, such as registering tour guides and placing Tourist Police in every major city, are in place to ensure visitors a carefree stay.

Politically, Morocco is stable and has witnessed a peaceful process in its democratic and modernizing reforms. Unlike some neighboring North African countries, Morocco has remained free of political upheaval in its journey towards a democratic government.

Moroccans practice a moderate and tolerant form of Islam and, while Islamic extremism has existed, terrorist attacks have been extremely rare.

The most common complaint from foreign travellers in Morocco tends to be their experience with locals hassling them to buy their goods. The best way to avoid these interactions once they begin is to simply walk away.

Is Morocco affected by the Ebola outbreak?

Morocco is geographically on the other side of the Sahara to the Ebola outbreak, and the areas between are barely populated areas with very little travel or trade in between. If ebola was to spread to Morocco, it would almost certainly be by plane. As a result, the Moroccan government has taken safety measures against the Ebola outbreak in sub Saharan Africa to stop the potential spread of the disease. All flights to and from infected countries have been put on hold until further notice.

Can I apply to perform?

We are not currently accepting submissions for Oasis 2015. To be considered for future editions, please email bookings@theoasisfest.com.

How can I apply for press/photo/video credentials?

Publications wishing to apply for a press pass can fill out our press application and our press team will be in contact before August 1, 2015. For any additional press inquiries or pre-festival features, please contact clare@globalpublicity.uk.

Can my company sponsor Oasis?

If your company would like to be an Oasis sponsor, please contact sponsorship@theoasisfest.com and include as much information as possible on your company as well as your contact info.

During Oasis

Where is Oasis?

Oasis will take place within the grounds of Fellah Hotel, located a 10-minute drive outside of Marrakech’s city centre. For more information on how to get there, including a Google Map, head to our Venue page.

Is reentry allowed?

Reentry is allowed with your 3-day wristband. Keep in mind you’ll have to go through security each time you enter Oasis.

How do I get between Oasis and my hotel?

Oasis will provide free shuttle transportation during the festival weekend. The shuttles will run between the festival site and select hotels that will be included in the Oasis hotel packages. More information, including locations and times of operation, will be available before the festival. In the meantime, check out our Shuttle page.

How can I buy a shuttle pass?

The shuttles are free and included in your Oasis festival pass, so you only need your wristband or ticket confirmation to ride!

Where and when can I pick up my wristband?

You will be able to exchange your ticket confirmation for a 3-day wristband at the will-call booth located outside the festival gates.

What can I do with my wristband?

All attendees will receive a wristband with an RFID chip. These wristbands will allow you to enter the festival each day, and will also be your method of payment for all food, drinks, and activities offered on-site. There are several top-up points across the festival site where you can purchase credits to spend at Oasis. These top-up points take cash (Dirhams, Euros, Dollars, and British Pounds), and some accept credit cards.

I lost/forgot my wristband, what do I do?

Your wristband will not be replaced if lost, stolen, mutilated or destroyed. Take care of your wristband and remember it is your access to all 3 days of Oasis!

What is the performance schedule?

Please visit the Oasis schedule page to see the full performance schedule for all three days of the festival.

What time do the festival gates open and close?

On Friday, the festival doors open at 13:00 and close at 4:00. On Saturday, the doors open at 13:00 and close at 4:30. On Sunday, the doors open at 13:00 and close at 3:00.

What should I bring to Oasis?

We suggest bringing sunscreen, hats, sunglasses, towels, bathing suits (yes, we have pools!), earplugs, non-professional film and digital cameras, small backpacks, lighters, dancing shoes and a valid form of identification to pick up your wristband.

What NOT to bring to Oasis?

The following items are NOT allowed inside the festival site:

  • Weapons of ANY kind
  • Fireworks/explosives
  • Illegal substances
  • Large coolers
  • Pets
  • Glass containers
  • Food or drink
  • Musical instruments
  • Chains/chain wallets
  • Large backpacks
  • Laser pointers
  • Drones/remote control aircrafts
  • Items attached to a stick (flags, totems, umbrellas, selfie sticks)
  • Tents
  • Hula hoops
  • Professional camera equipment (detachable lenses, tripods)
  • Audio/video recording equipment
  • Unauthorized or unlicensed vending is not permitted

What do I need to know about money at Oasis?

Oasis is a mostly cashless event. You can use your wristband to pay for food, drinks, and wellness services. Each wristband is equipped with an RFID chip on which you can add credits to make purchases at several locations on-site at the festival. Cash and credit cards will also be  accepted but there are no ATM machines on-site at the festival. For more information about money in Morocco check out our money page.

Are there ATM’s on site?

There are NO ATMs on site, so please remember to bring cash and/or a credit card with you.

What do I need to know about Moroccan money?

If you exchange your home currency for Moroccan Dirham (MAD), there are a few things you should know. First, 1 euro is equal to roughly 10.9 dirhams and 1 British pound amounts to roughly 15 dirhams. For more tips on Moroccan money, head to our Morocco page.

What are the food and drink options at Oasis?

Food and beverages will be sold on-site at Oasis. A variety of local restaurants will set up pop-up sites at the festival. Purified bottled water will also be readily available.

What is the drinking age in Morocco and at Oasis?

There is no official minimum legal drinking age in Morocco, though liquor stores and wine shops will require their patrons to be at least 16 years of age. Since Oasis is an 18+ event, all attendees will be able to drink within the festival site. Proper identification will be required at the point of entrance.

Are there vegetarian/vegan/gluten-free options available?

Yes, vegetarian/vegan/gluten-free options will be available at Oasis.

Besides the music, what activities can I expect at Oasis?

Oasis will have a lot to offer besides the music, from a traditional Moroccan market, or souk, to yoga and pools. Art will also be featured across the festival grounds. Check out our Activities page for more information.

Is Oasis accessible to people with disabilities?

Oasis’ stages are wheelchair accessible though, we cannot guarantee all of the non-music activities will be in accessible areas. Most areas are handicap accessible with the exception of a few VIP areas as well as the Secret Souk. There will be handicap accessible bathrooms.

What’s the deal with security?

Everybody will be subject to search entering the festival site. Our primary goal is to create a safe and secure environment for all festival attendees. To ensure this, there will be on-site security provided by local police and private security companies. If you are experiencing any problems whatsoever, locate a festival staff member.

Will there be medical personnel available on-site?

Yes, doctors and paramedics will be available on-site at Oasis at all times.  If you need assistance, go to the medical area located under the DJ Booth at the Desert Oasis, or look for a festival staff member.

I need to take prescription medicine, can I bring it into Oasis?

Guests can bring their medical prescriptions into Oasis but the name on the prescription must match the guest’s valid government issued identification. All prescription pills must be in the original medical container with only one type of pill per container.

What important emergency numbers should I know?

Throughout Morocco, dialing 19 will direct you to the police and dialing 15 will connect you with an ambulance. However, if you do not speak French or Arabic, you may find it difficult to communicate over the phone. If in a populated area, find a police officer on duty on the streets or hail a cab to take you to a hospital.

If you need assistance while on-site at Oasis, locate a security guard or head to the medical area under the DJ booth at the Desert Oasis festival area.

After Oasis

How can I keep up to date with Oasis news and updates throughout the year?

Like Oasis on Facebook and Follow Oasis on Twitter and Instagram to stay up to date with Oasis throughout the year. You can also find Oasis on Soundcloud and YouTube or subscribe to our newsletter!

How can I show my love for Oasis?

Use the hashtag #theoasisfest on social media to share your love with our team and the entire Oasis community.

Is there an Oasis newsletter?

Yes! You can stay up to date on all Oasis happenings with our newsletter, and we promise not to flood your inbox with spam.

How can I share my questions/comments/concerns?

We love hearing what Oasis fans have to say and we’re here to answer any and all questions. Get in contact with us at info@theoasisfest.com!

What cool things can I do in Marrakech after Oasis?

Marrakech has much more to offer besides Oasis, from shopping for local wares and sampling traditional cuisine to treating yourself to a luxurious spa and exploring historical monuments. As the festival approaches, we’ll be sharing some of our favourite Marrakech explorations on our Morocco page.